The following products may be returned for a full refund, minus shipping costs, within 3 days if they are UNOPENED:
- Oxygen Tent
- Oxygen Hood
- Oxygen Regulator
Due to the nature of these products, we cannot offer returns or exchanges for products that have been opened.
The following products are not eligible for returns/refunds:
- Oxygen Canister
3. Other Products
The following products may be returned for a full refund, minus shipping costs, within 30 days if they are UNUSED
- Exam Table Mats
- Cat Restraint Bags
- Rehabilitation Harness
- Sympathy Card
- Positioning System
- Warming Products
- Medical Shoes (Free return shipping)
1. Custom Orders
All custom orders including but not limited to the following products are non-returnable:
- Exam table mats with a custom design and/or custom size.
- Sympathy cards with a custom design.
- Recovery wear with a custom logo or modified in size or shape including amputee suits.
2. Personal Protective Equipment
The following products are non-returnable:
- Cotton Face Mask
- Surgical Mask
- Face Shield
Due to the nature of personal protective equipment, we cannot offer returns or exchanges.
How to Initiate a Return
To return a product, please contact us at email@example.com with your order number and a customer service representative will get back to you within 1-2 business days.